Skip to content
Baan Suan HairThu 15 Oct · Nimman

LINE booking for appointment-based shops

Customers book in LINE.It lands in your schedule.

Customers pick an open time, any hour. Each booking goes straight into your schedule, with no back-and-forth in chat.

No card · No automatic charge

Baan Suan HairBooking in LINE
ServiceHaircut45 min · Tai

Pick a time · Thu 15 Oct

Tai
Mind
Mintra13:00–15:00 · Hair colouring
+ Open10:30
+ Open15:00
+ Open16:30
Teerawat09:00
Warisa11:30–13:30 · Hair colouring

After the booking, you don't have to chase

From booking to review ask, nobody at the shop had to call or chase.

See conditions
  • Customer messages (booked, reminder, review ask) come from your own LINE OA, or from Nadly's if you choose that, and reach customers who follow the sending OA. Booked on the web without LINE: a confirmation page and a manage link, but no reminders.
  • A reminder goes 24 hours before by default. Reminders per booking: Solo 1 · Team 2 · Business 3. A reminder whose time has already passed when the booking is made is skipped; the booking message covers it.
  • Shops that approve bookings by hand, or ask for a deposit, show the booking as waiting until they confirm or the deposit arrives. This story shows a shop that confirms at once.
  • Morning brief: Team and up, from Nadly's LINE OA to an owner who has linked their LINE. 07:00 by default and you can change it. Not counted in your message allowance. Bookings waiting for your approval, a deposit or a reminder get their own groups.
  • Review ask: Team and up, needs your own LINE OA and your Google review link. It goes 2 hours after the booked end time, with no staff tap needed. If that falls in your quiet hours it waits until they end, up to 20 hours after the visit. Customers can tap to not be asked again.
  • Times in this story are examples.

But what if someone books and doesn't come?

Deposits only where the risk is.

Set your own rules for which bookings need a deposit, like new customers or high-priced services.

No-show ShieldTeam and up

Two bookings for the same Thursday.

Regular4 visits

Haircut45 min · ฿350

10:30

Baan Suan Hair

Regular · Haircut · ฿350

Booking…
New customerFirst visit

Hair colouring2 hr · ฿1,800

15:00

Baan Suan Hair

New customer · Hair colouring · ฿1,800

Booking…
Baan Suan HairThu 15 Oct
+ Open10:30
+ Open15:00

The 2-hour hair colouring (฿1,800) is confirmed once the shop receives the deposit. Regulars pay nothing extra.

Shield doesn't guarantee that customers show up. Bookings that match a rule are confirmed only once you have the deposit.

See conditions
  • A deposit on every booking comes with every plan. Asking only on bookings that match your rules needs Team or above.
  • The rules you can pick: a new customer, a no-show in the last 6 months, a long service and a high price. Any one match asks for a deposit.
  • One flat deposit amount per shop, for every booking that needs one, never per service. You choose the pay-by time and the grace period; defaults are 60 and 15 minutes.
  • The money goes straight to your PromptPay. Nadly never holds it; refunds, if any, are yours to make.
  • You confirm when you see the amount in your banking app. There is no automatic slip check or charge.
  • Applies to online bookings, once you switch it on. It starts off.

Refill and win back

Someone cancelled? Give the slot to who's waiting.

The open slot is offered to waiting customers in your shop's LINE. The first to accept gets it.

Team and upSent from your own LINE OA

Thu 15 Oct · 13:00–15:00 · Tai

MintraHair colouring
Cancelled

2-hour open

  1. Wed 14 Oct · 09:20CancelledMintra
  2. Wed 14 Oct · 09:25Offered2 waiting
  3. Wed 14 Oct · 09:31TakenPiyanuch
Waitlist · Thu 15 OctHair colouring · First to accept gets it
2 waiting
  1. 1Piyanuch
  2. 2Chanida

A customer cancels her 13:00 from the manage link.

Baan Suan HairThu 15 Oct

  1. 09:00Teerawat
  2. 10:30Pimchanok
  3. 11:30Warisa
  4. 13:00Open
  5. 15:00Onanong
  6. 16:30Open

See the revenue won back from recalls and refills Team and up

See conditions
  • Team and up, and the trial.
  • Sent from your own LINE OA only, never from Nadly's.
  • People join the waitlist from the booking page and sign in with LINE.
  • An open slot goes first to people waiting for that day, then to due customers who agreed to messages; at most 5 people per slot.
  • No open-slot offers go to the waitlist between 21:00 and 08:00.
  • Come-back invites go only to customers who ticked marketing consent when booking and follow your OA, and never to someone who already has a booking.
  • At most one come-back message per customer every 14 days.
  • Some due customers (10% by default) are held out from invites, to measure what the invites really bring back.
  • If nobody takes an open slot, it stays open for normal booking.

Pricing

Pick the plan that fits the work your shop does

Every plan takes bookings in LINE. They differ in no-show protection, team size and branches.

Start taking bookings

Solo

฿290/monthRegular price ฿390

Launch price · first 10 shops that pay

2 staff · 1 branch

  • Customers book themselves in LINE, any hour, with no double bookings
  • LINE reminders customers can confirm, move or cancel themselves
  • Staff alerts in LINE for new, moved and cancelled bookings
  • Optional deposit on every booking, paid to your PromptPay
  • A ready-made LINE menu and online shop page*

* Needs your shop’s own LINE OA. Messages go out in your shop’s name and use your LINE plan’s quota.

Reduce no-shows. Fill cancelled slots. Bring customers back.

Team

Recommended

฿590/monthRegular price ฿990

Launch price · first 10 shops that pay

8 staff · 5 branches

Everything in Solo, plus…

  • No-show Shield: deposits only on risky bookings, by your rules
  • Cancelled slots offered to customers on your waitlist*
  • Come-back invites when customers are due*
  • A morning brief in the owner's LINE
  • A weekly LINE summary of the booking value won back
  • Google review invites after the visit*

* Needs your shop’s own LINE OA. Messages go out in your shop’s name and use your LINE plan’s quota.

Get started free

Reports, forms and your brand

Business

฿1,190/monthRegular price ฿1,990

Launch price · first 10 shops that pay

Unlimited staff · 15 branches

Everything in Team, plus…

  • Analytics by branch, staff and service
  • Customer forms and consent before the visit
  • Booking page in your logo and colours
  • A queue display for the shop screen
  • Premium LINE menu designs for your shop*

* Needs your shop’s own LINE OA. Messages go out in your shop’s name and use your LINE plan’s quota.

Every plan: 14-day free trial · No card requiredLaunch price for the first 10 shops that pay

14-day free trial

No card and no automatic charge. Every Business capability, up to 15 staff, 5 branches, 400 bookings and 1,200 messages. You start by connecting your shop's LINE OA or the owner's LINE. One trial per shop, checked by its LINE account and the owner's phone number.

Launch price terms

For the first 10 shops that pay, on any plan. Fixed for 24 months from the first payment, then it rises by at most 20% a year, never above the regular price. It lapses after more than 30 days without a paid plan, or if a prepaid plan is refunded.

Nadly is not VAT-registered, so no VAT is added: the price shown is the amount you pay. You get a receipt for every payment.

Coming to Nadly

  • Launching soon

    AI answers chats and helps customers book in LINE

    Answers questions about your services, prices, hours and policies, then sends the booking link. On some plans, returning customers can book, move or cancel from open-time buttons in the chat. Anything that needs a person goes to your staff.

    Needs your shop’s own LINE OA · Plan details at launch

  • Launching soon

    Google Calendar & Sheets Sync

    New bookings appear in your Google Calendar, cancelled ones are removed, and bookings are saved to Google Sheets. One way, from Nadly to Google, about every 15 minutes.

    Team and Business

Baan Suan Hair · Thu 15 Oct

Less chasing, more time for your customers.

Booking replies, confirmations, reminders, deposits and refills run on their own.

No card · No automatic charge

Ask the Nadly team in LINE

Tai
Mind
Pimchanok10:30 · Haircut
Booked after hours
Piyanuch13:00 · Hair colouring
Refilled slot
Kanyanat16:30 · Haircut
Back when due
Teerawat09:00 · Wash and blow-dry
Added by staff
Warisa11:30 · Hair colouring
Booked in LINE
Onanong15:00 · Hair colouring
New, deposit paid